Effective Date: September 11, 2026
These Terms of Use apply to this website and its appliance-repair service-request features.
By using this website or submitting a service request, you agree to these Terms of Use.
1. Website Information
Appliance symptoms, model information, error-code explanations, troubleshooting articles, and other website content are provided for general informational purposes.
An appliance symptom or displayed error code can have more than one possible cause.
Website content is not a substitute for appliance-specific inspection, testing, or diagnosis when diagnosis is required.
2. Service Requests and Appointments
You may request service through the website or by phone.
A submitted service request is not a guaranteed appointment until scheduling has been confirmed.
Appointment availability may depend on service area, appliance type, technician routing, scheduling capacity, and other service conditions.
Customers should provide accurate information about:
- appliance type
- model number when available
- displayed error code when present
- observed symptoms
- service address
- contact information
Customers are responsible for providing reasonable and safe access to the appliance and service location.
3. Diagnosis
A diagnostic visit is intended to identify the likely cause of the reported appliance problem and determine an appropriate repair path.
Similar symptoms can result from different components or operating conditions.
A repair recommendation should be based on the appliance, model information, observed condition, testing, and other relevant diagnostic findings.
4. Estimates and Customer Approval
Applicable repair scope and pricing should be communicated before approved repair work begins.
No additional repair work should be added outside the approved scope without customer authorization.
If a diagnostic or service-call charge applies, the applicable amount and terms should be communicated through scheduling, an estimate, invoice, or other service documentation.
5. Replacement Parts
Replacement parts are selected according to the appliance model, diagnosed repair requirement, compatibility, and availability.
The website does not guarantee that every repair uses an OEM part unless that has been specifically confirmed for the individual repair.
Part availability and lead time can vary by model, supplier, and component.
Any job-specific part terms should be stated in the applicable estimate, invoice, or service documentation.
6. Payment
Payment terms for a diagnostic visit or approved repair are provided through the applicable estimate, invoice, receipt, or other service documentation.
Customers should review the repair scope and charges before authorizing work.
Questions concerning a charge or invoice should be raised promptly so the service record can be reviewed.
7. Appointment Changes and Cancellations
Customers who need to cancel or reschedule an appointment should contact the service as soon as reasonably possible.
The website does not publish a universal cancellation fee, deposit requirement, or fixed cancellation window unless such a condition has actually been adopted and disclosed.
If a particular booking is subject to a fee, deposit, or scheduling condition, that condition should be communicated before it applies.
8. Warranty
The website does not publish a universal repair-warranty period unless one has been specifically configured and verified for the service.
If warranty coverage applies to an individual repair, the controlling terms are those stated in the applicable estimate, invoice, receipt, or other written service documentation.
9. Safety and Troubleshooting
Website troubleshooting information is limited to general information and safe preliminary checks.
Users should not perform procedures involving live electrical components, gas-system adjustments, sealed refrigeration work, high-voltage components, or other work requiring appropriate technical training unless qualified to do so.
If an appliance is producing smoke, a burning smell, a strong gas odor, significant leaking, sparking, or another immediate safety concern, stop using the appliance when it is safe to do so and seek appropriate assistance.
10. Manufacturer and External Resources
The website may link to manufacturer documentation, manuals, support pages, or other external resources.
External websites maintain their own terms, content, and policies.
Manufacturer names, product names, and trademarks remain the property of their respective owners.
11. Intellectual Property
Unless otherwise noted, original website copy, graphics, layouts, and other original site materials may not be copied or republished for commercial use without permission.
Product and manufacturer trademarks remain the property of their respective owners.
12. Limitation of Website Information
To the extent permitted by applicable law, general website information should not be relied upon as a substitute for appliance-specific diagnosis.
Nothing in these Terms is intended to limit rights that cannot legally be limited under applicable federal, California, or local consumer-protection law.
13. Changes to These Terms
These Terms may be updated when website features, service processes, or applicable requirements change.
The current version will be posted on this page with the effective date.
14. Governing Law
These Terms are governed by applicable laws of the State of California, subject to any federal, state, or local consumer rights that cannot legally be waived.
15. Contact
Questions about these Terms may be directed to:
Frigidaire Appliance Repair Los Angeles
Los Angeles, CA
Phone: (310) 861-3938
Email: [email protected]
Hours: Monday–Sunday, 8:00 AM – 8:00 PM