Effective Date: September 11, 2026
This Privacy Policy describes how Frigidaire Appliance Repair Los Angeles collects, uses, stores, and handles information submitted through this website and its service-request features.
By using this website or sending a service request, you acknowledge the practices described on this page.
1. Information We Collect
When you contact us, call us, or submit a repair request, we may collect information such as:
- your name
- phone number
- email address
- service address or ZIP code
- appliance type
- appliance model number
- displayed error code
- description of the appliance problem
- preferred appointment information
- photos or other details you choose to provide
We may also receive limited technical information automatically when you use the website, including browser type, device type, IP address, referring page, pages visited, and basic website-interaction data.
2. How We Use Information
Information collected through the website may be used to:
- respond to service requests
- confirm or coordinate appointments
- understand the appliance and reported symptom
- communicate about scheduling or service
- prepare for diagnosis or repair
- respond to customer questions
- maintain service records
- improve website usability and content
- detect technical, security, or abuse-related issues
- comply with applicable legal obligations
Information submitted for a service request should be used only for purposes reasonably connected with that request and ordinary business operations.
3. Service Request Forms
Submitting a form on this website sends the information you enter so we can respond to your appliance-repair request.
A website submission does not by itself guarantee an appointment. Scheduling is confirmed separately through the contact information you provide.
Please avoid submitting unnecessary sensitive personal information through repair-request forms.
4. Cookies and Analytics
This website may use essential cookies required for normal site operation, including cookies that keep the site secure and remember cookie-preference choices.
Analytics or measurement tools may also be used to understand general website traffic, page performance, and visitor interaction.
Where required by applicable law or the site’s consent settings, non-essential tracking technologies follow the choices available in the cookie banner (Accept or Essential only).
The live cookie banner and this Privacy Policy are intended to reflect the tracking tools actually enabled on the production website.
5. How Information May Be Shared
Information may be shared only when reasonably necessary to operate the website, process a service request, provide requested service, maintain technical systems, process communications, or comply with legal requirements.
Those categories can include website hosting, form-processing, scheduling, communications, and analytics or other service providers used to operate the website and service workflow.
This website uses a ProLead booking form hosted at webform.proleadservice.com to collect service-request details. Hosting is provided through the WordPress site environment. We do not list additional vendors on this page unless they are actually used in production.
6. Data Retention
Information may be retained for as long as reasonably necessary for the service request, customer communication, business records, dispute resolution, security, accounting, or legal compliance.
Retention periods may vary depending on the type of information and the reason it was collected.
7. Data Security
Reasonable administrative and technical measures are used to protect information handled through the website.
No website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. California Privacy Rights
California residents may have rights concerning their personal information under applicable California privacy law.
Depending on the law that applies, these rights may include requesting access to certain personal information, requesting correction or deletion, or asking how personal information is handled.
Requests may be sent to [email protected].
We may need to verify a request before taking action where verification is required by law.
9. Third-Party Websites
This website may contain links to manufacturer resources or other external websites.
Those websites operate under their own privacy practices and policies. We are not responsible for the privacy practices or content of external sites.
10. Children’s Privacy
This website and its repair-request services are intended for general adult service customers and are not designed to collect personal information from children.
11. Changes to This Policy
This Privacy Policy may be updated when the website, service workflow, technology, or applicable requirements change.
The current version will be posted on this page with an updated effective date.
12. Contact
Questions about this Privacy Policy may be directed to:
Frigidaire Appliance Repair Los Angeles
Los Angeles, CA
Phone: (310) 861-3938
Email: [email protected]
Hours: Monday–Sunday, 8:00 AM – 8:00 PM